Payment Policy
We offer the following payment options:
- VISA
- MasterCard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google pay
- Shop pay
- Paypal
All payments are processed in GBP, and additional currency conversion fees may apply depending on your bank.
Payment Terms:
Payment on Order: Payment is made directly upon ordering. Your order will only be processed after successful payment confirmation.
Security: All payments are processed through secure payment systems. Your payment information is transmitted encrypted and is not stored on our servers.
Refunds: If a refund is issued, the amount will be returned to the original payment method. The refund will be processed within 10 business days after the return is approved.
Payment Issues: If you encounter any payment issues or have any questions about your payment, please contact our customer service at support@primflora.com.
Late Payment: In the event of late payment, we reserve the right to cancel your order and take legal action.
Contact details:
If you have any payment questions or problems, please contact us at:
- Business Name: Primflora
- Business hours:
Monday - Saturday: 8 AM - 6 PM
Sunday: Closed (GMT) - Business Email: support@primflora.com
- Business Phone Number: +447418379551
- Business Response time: We respond to all inquiries within 24 hours on business days.
- Business Address: Building 2, 3 Mosley Rd, Trafford Park, Stretford, Manchester M17 1NB, United Kingdom
This is our warehouse address. Location is not open to the general public.