olar Leaf Lantern with Metal Cutout for Outdoor Decor

We currently ship within the United Kingdom only and offer free delivery on all orders.

• Processing Time: 1–3 business days
  
  
• Delivery Time: 4–7 business days (5–10 business days total)
  
  
• Tracking: Sent by email once your order is dispatched
  
  
• Changes/Cancellations: Must be requested within 24 hours of placing your order
  

…… View our full policy here: primflora.com/policies/shipping-policy

We offer a 30-day return policy from the date of delivery. Items must be unused, in original condition, with tags and packaging intact. Refunds are processed within 14 days after inspection and issued to the original payment method.

• Return Shipping: Customer responsibility (unless the return is due to our error)
• Restocking Fee: None
  
• Damaged/Incorrect Items: Report within 30 days for a replacement or full refund
  
• Cancellations: Allowed within 24 hours if not yet shipped
  
• Undeliverable Packages: Re-shipping costs are the customer’s responsibility
  

…… View our full policy here: primflora.com/policies/refund-policy

For all refund or return requests, please complete our returns form using the link below:

Refund Requests:

https://primflora.com/apps/redo/returns-portal/login

Submitting the form ensures your request is processed as quickly as possible.